Before contacting us, please check these common issues & problems:
Click on the question to show the answer.
Please, double check if you followed steps from our installation guide:
- Step 1: create and save your map;
- Step 2: integrate small blocks of code into your theme.
If you're sure you did everything correctly, please contact our support team (at email@example.com).
Please, make sure you generated and configured your Google Maps API key correctly:
2) Under "Billing" you must add your credit card information (you can double check it here).
3) If your Google Maps API key is protected by a referrer, the domain of your shop must be whitelisted.
Please, refer to the installation guide or contact our support (at firstname.lastname@example.org) if nothing helps.
Didn't find the answer above or need to talk to a person?
Please, contact us at email@example.com