FAQ

Omnium Maps is a Shopify application for adding Google Maps with multiple store locations to your Shopify store. After the app is installed, you will have the ability to add a Google Map with store locations to any of your "standard" Shopify pages.

Omnium Maps costs $4.99 per month (per Shopify store) with 7 days of trial period. If you uninstall the app within this trial period, you will not be charged. We use Shopify Billing API for recurring charges. It means, that the Shopify platform itself will be charging you.

If your store is on Affiliate, Trial, or Development plans the application will be free to use until you switch to a standard or Shopify plus plan.

We do not recommend having more than 1000 locations on one map!

Due to the technical limitations, too many locations will gradually slow performance of our storefront widget. If you need to have more than 1000 locations, we suggest splitting that into several pages (maps).

You can do it from the app's listing on Shopify App Store. We also prepared a very detailed installation guide for you.

Omnium Maps uses the Google Maps platform to render your maps. It means, you need to provide your own key, as we cannot handle all the hundreds of our client's shops on our key. Google Maps provides a free $200 credit each month for map usage. So unless your page with the map gets high traffic, you will not be additionally charged by the Google Maps platform.

Omnium Maps supports import from CSV format only (in UTF-8 encoding). This format is widely supported by applications like Microsoft Office (Excel), Google Docs, Open Office, Number for MacOS, etc.

Please, refer to the "How to Import Locations from a CSV file?" article for more information.

Our app has over 20 customization options. But if you're interested in something that is not yet supported, please contact our support team (at hello@develic.com).

Please, double check if you followed all 3 main steps from our installation guide:

- Step 1: create and save your map;
- Step 2: enable storefront map rendering;
- Step 3: integrate small blocks of code into your theme.

If you're sure you did everything correctly, please contact our support team (at hello@develic.com).

Please, make sure you generated and configured your Google Maps API key correctly:

1) Under "APIs & Services" section, you must enable "Maps JavaScript API" and "Geocoding API".
2) Under "Billing" you must add your credit card information (you can double check it here).
3) If your Google Maps API key is protected by a referrer, the domain of your shop must be whitelisted.

Please, refer to the installation guide or contact our support (at hello@develic.com) if nothing helps.